NewWeb Chat is now a first-class channel

Your organization's knowledge, answered.

Sentrieve connects your team's documents, drives, and channels, then answers questions in plain language using permission-scoped retrieval and document references. Start with Web Chat and add Slack on an eligible plan if it fits your team.

Permission-scoped by default · Private conversations · Managed AI included
Northstar Labs· Web Chat Private
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How Sentrieve works

From your files to a trusted answer.

One secure path: connect your knowledge, enforce who can see it, and return answers you can trace.

01

Connect

Your private knowledge

Bring your documents together and index them, so every answer is drawn from your own content.

Link a Google Drive folder, Dropbox folder, or Slack channel. You choose which sources each member or channel can use.

Google DriveDropboxSlackDocs & PDFs
02

Ask

Ask in plain language

Members open Web Chat and ask real questions. No prompt tricks, no training — Managed AI is ready out of the box.

No models to configure, no prompt engineering. Connect what you already have and start asking.

03

Answer

Grounded and cited

Members get a plain-language answer with citations back to the exact sources they are allowed to see.

When retrieval finds relevant material, the answer includes document references scoped to that person's permissions.

CitationsScoped to you

How access works

The same assistant. Different access.

Sentrieve checks who is asking before it retrieves anything, so every answer stays inside that person's permissions.

Step 01

A member asks a question

IdentityRoleOrganization
Step 02

Identity and permissions checked

AuthenticateRolesPermissionsContext
Step 03

Permission-aware platform

Scoped retrievalGrounded RAGCitationsData isolationAudit
Step 04

A response scoped to them

Grounded answerCitations
P1Person 1Handbook access

How much notice is required for planned leave?

Planned leave requests should be submitted at least five business days in advance. Managers can approve shorter notice when coverage is available.

Employee Handbook · p.18Leave approval SOP
P2Person 2No matching source

How much notice is required for planned leave?

No answer is returned from sources this person can't access. The model is told to say when the available evidence is insufficient.

Employee HandbookLeave approval SOP
Each answer respects the asker's source permissions — no leakage across teams.

Two people, the same question, different answers — each scoped to exactly what they are allowed to see.

The same interface. Different access.

Helpful answers without crossing a boundary.

Why teams choose Sentrieve

Answers you can actually trust.

Built for operational teams. Retrieval is permission-scoped and answers can include document references for verification.

Grounded in your sources

Relevant document excerpts are supplied to the model, with instructions to say when the available evidence is insufficient.

Source references

Answers can include references to the documents used for retrieval, so members can check the underlying material.

Permission-aware

People only ever see answers drawn from sources they're allowed to access. Least privilege, automatically.

Managed AI included

Start without configuring a separate AI provider account. Usage is managed within your plan.

Departments & roles

Optional structure when you need it. Route knowledge and access by team without over-engineering day one.

Activity & audit

Aggregate usage and an audit trail for admins — insight into adoption and health, without exposing content.

Meet your team where they work

Web Chat included. Slack and WhatsApp optional.

Start here

Web Chat

A secure, authenticated assistant on the web — private by default, with document references and bounded conversation history. No external accounts required to launch.

Included in every plan

Optional channels

Meet your team where they already work. Enable any of these on an eligible plan when you're ready — or never.

SlackOptional
WhatsAppOptional

Security-conscious foundations

Least privilege, by default.

Sentrieve provides tenant authorization, source permissions, private conversations, and selected audit events. Confirm your organization's legal and operational requirements before connecting sensitive data.

Private by default

Conversations are personal unless an admin policy explicitly permits sharing.

Scoped retrieval

Each answer respects the asker's source permissions — no leakage across teams.

Deletion and export

Members can export their account data and request account deletion from the application.

Administrative audit events

Selected access and configuration changes are visible to authorized administrators without message previews.

For healthcare and PHI

HIPAA-ready by design.

Sentrieve is built for teams that handle protected health information (PHI). Access is permission-scoped, conversations are private by default, data is encrypted at rest, and administrative access is logged — the controls a HIPAA program depends on.

PHI-aware accessEncryption at restPrivate by defaultAudit trailBAA for Enterprise

Full HIPAA support, including Business Associate Agreements (BAAs) for Enterprise, is rolling out. HIPAA-ready by design is not a certification on its own — confirm your organization's obligations and complete a BAA before connecting PHI.

Secure architecture

How your knowledge stays yours.

Your sources sit under a secure platform, reached only through identity and access checks and answered with citations.

How members interact
ChatSearch
Identity and access
AuthenticationRolesPermissionsAudit
Secure AI platform
Retrieval (RAG)CitationsData isolationMonitoring
Your connected sources
Google DriveDropboxSlack
Secure by design.Encryption at restLeast privilegeData isolationAudit trail

Pricing

Simple plans. Managed AI included.

Start with a managed workspace or talk to us about a tailored Enterprise solution.

Most popular

Self-Service

Everything a team needs to get started

$99/month
Get started
Contract-defined members
Contract-defined knowledge sources
500,000 managed AI credits per month
Private authenticated Web Chat

Enterprise

Built around your organization

Contact us
Contact us
Custom workspace limits and AI usage
White-label branding options
Custom integrations and deployment support
Guided onboarding and support

FAQ

Questions, answered.

No separate AI provider key is required for Self-Service. Sentrieve includes managed AI, while Enterprise customers can discuss tailored deployment and integration requirements with us.

Put your knowledge to work today.

Choose a paid plan, connect a source, wait for indexing, and start asking permission-scoped questions.